Consumer Disputes
Resolução Alternativa de Litígios de Consumo
In accordance with Portuguese Law no. 144/2015, in the event of a consumer dispute you may seek resolution through an Alternative Dispute Resolution (ADR) entity.
Competent ADR Entity
Centro de Arbitragem de Consumo do Algarve
Tribunal Arbitral
Avenida 5 de Outubro, n.º 55, R/C Direito
8000-075 Faro, Portugal
Tel: +351 289 823 135
Fax: +351 289 812 213
Email: [email protected]
Website: www.consumoalgarve.pt
For further information on consumer rights and available ADR entities in Portugal, visit the Portal do Consumidor: www.consumidor.pt.
Contact Us First
Before submitting a dispute to an ADR entity, we encourage you to contact us directly. We aim to resolve all complaints promptly and fairly.